Knowledgebase:
Returning a product using IPR (Inward Processing Relief)
Posted by Stuart Thomason, Last modified by Stuart Thomason on 08 January 2014 08:48

Galleon Systems deals with customers all over the world and therefore, has extensive knowledge of Inward Processing Relief (IPR). In order to help customers save money on shipping costs, in the rare instance products are returned to us for repair or replacement, we recommend finding out if your business is eligible for IPR.

To qualify for IPR, upon returning your Galleon Systems product simply inform your shipping courier that the goods being returned are to be repaired (or replaced), then re-exported. Your shipping courier will inform UK Customs and they will keep a record.

Upon receipt of the goods Galleon Systems will be notified that they came using IPR. Galleon Systems will then notify UK Customs when re-exporting the goods that IPR is in place, removing the requirement to pay duties.

As a Galleon Systems customer all that is required from you is informing your shipping courier that the goods are to be repaired and re-exported, qualifying you for Inward Processing Relief. Galleon Systems then takes care of the rest.

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