Debugging NTS-4000-R
Posted by Uzair A., Last modified by Craig Richards on 21 January 2016 14:33

Installing the NESDK Software

You need to install and run the Windows based debug software to obtain any debugging information, which will allow you to assist Technical Support staff if they are contacted.

You can download NESDK from here.

Run the setup program called ‘NESDK_2.9.exe’.

 

NTS-4000-R-Debug

Click ‘Next’.

 

NTS-4000-R-Debug

Select where you would like the program installed and click ‘Next’.

 

NTS-4000-R-Debug

Select whether or not you wish to have an icon on the desktop and click ‘Install’.

 

NTS-4000-R-Debug

Review the options and click ‘Install’.

 

NTS-4000-R-Debug

Click ‘Finish’ to exit the setup program. The Debug program will be started straight away if the option here is left checked.

 

NTS-4000-R-Debug

You may get a warning from the PC; you must allow the program access for it to work correctly.

 

NTS-4000-R-Debug

All of the NTS-4000-R Devices found are shown along with their current IP Address (if any), Hardware MAC Address and other System Information.

 


Using the NESDK Software

The first step to starting the Debugging process is to select the unit you wish to debug from the list, and click the ‘Run Application / Debug’ button (Blue Triangle). 

NTS-4000-R-Debug

NTS-4000-R-Debug

You may get a warning from the PC; you must allow the program access for it to work correctly.

 

NTS-4000-R-Debug

The Debug Window will show whether the unit is synchronised or not as well as other details about the units status. Clicking the ‘Start Debug Log’ button, allows the software to write the output information to a text file which can be saved and used to aid Technical Support Staff.

NTS-4000-R-Debug

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