We are aware of an issue with the NTS-4000 units running firmware
older than 6.1 showing an incorrect date as of the 1st of January
2015.
The problem can be easily fixed by updating the firmware on your unit.
First you will need to download the softwa...
We are aware of an issue with the NTS-4000 units running firmware
older than 6.1 showing an incorrect date as of the 1st of January
2015.
The problem can be easily fixed by updating the firmware on your unit.
First you will need to download the softwa...
To ensure that Galleon Systems receives a returned product free from
damage, we urge you to follow these packing guidelines for safe
transit of the item(s):
A) Where possible, return the product in its original packaging
ensuring that it is secured appr...
To obtain any Technical Support with any of our products, please
submit a ticket
[http://support.galsys.co.uk/index.php?/Tickets/Submit].
If throughout the Technical Support process it is deemed that you need
to send any products back for repair, we wil...
This article provides useful information for our customers who wish to
setup their devices in redundancy mode. Please note that the
information in this article applies to the NTS-6001 and 6002 units
only, running Firmware 11 or higher.
If your time serv...
This article contains upgrade instructions for the NTS-6002.
(A) UPGRADING VIA THE WEB INTERFACE
1. Log into the Web Interface and navigate to ADMINISTRATION. Select
BACKUP.
2. Click CREATE BACKUP and download the backup file to your computer.
3. ...
This article contains Firmware 12 upgrade instructions for the
NTS-6001 only.
PLEASE NOTE: It is NOT possible to upgrade from Version 8 or below to
Version 12.
If you are ABLE to access the web interface, you can follow option
(A).
If you are UNABLE t...
This update is available for the following units:
NTS-6002 Firmware:
http://box.galsys.co.uk/firmware/nts-6002-firmware.zip
[http://firmware.galsys.co.uk/nts-6002-firmware-12-1.gfw]Click here
[https://support.galsys.co.uk/index.php?/Knowledgebase/Artic...
This software is a test tool that acts as a client to a NTP server.
The Galleon SNTP client reports on the responses it receives and
allows you to check the accuracy and precision of a NTP time server.
You can specify how many requests to send and how lar...
Galleon Systems deals with customers all over the world and therefore,
has extensive knowledge of Inward Processing Relief (IPR)
[http://support.galsys.co.uk/index.php?/Knowledgebase/Article/View/54/0/what-is-inward-processing-relief].
In order to help cu...
This is the Manual for TimeSync 4.
It will provide information regarding the installation and
configuration of the software.
WHAT IS IPR?
IPR is a trade facilitation initiative that entitles overseas
businesses to return products to the UK, for repair or replacement,
free from import/export fees.
This exemption is granted on the condition that goods are returned to
Britain ...
